Privacy Policy
Last updated: May 28, 2026
KYLY CST Pte Ltd ("Company", "we", "us", "our") operates the Linkfly AI SDR platform at linkfly.site ("Service"). This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
Information You Provide
| Data | When | Purpose |
|---|
| Name, email, company | Account signup | Account creation & communication |
| Business details, ICP data | Onboarding | AI SDR agent configuration |
| Payment information | Subscription | Billing (processed by Airwallex) |
| Prospect lists & data | Campaign setup | Outreach execution |
Information Collected Automatically
- Usage data: Pages visited, features used, dashboard interactions.
- Device data: Browser type, operating system, IP address.
- Analytics: We use Google Analytics to understand how visitors use our site.
- Cookies: Essential cookies for authentication and session management. No advertising cookies.
Information Generated by Our Service
- AI-generated outreach messages and email sequences.
- Lead qualification scores and meeting transcripts.
- Agent performance metrics and SQM tracking data.
2. How We Use Your Information
- Deliver the Service: Configure and operate your AI SDR agent.
- Process payments: Manage subscriptions and invoicing via Airwallex.
- Improve performance: Optimize AI agent behavior and outreach effectiveness.
- Communicate: Send account notifications, performance reports, and support responses.
- Legal compliance: Meet regulatory and legal obligations.
🔒 What we DON'T do:
- We never sell your data to third parties.
- We never use your prospect data to train models for other clients.
- We never share your campaign strategies with competitors.
3. Data Sharing
We share data only with:
| Recipient | Purpose | Data Shared |
|---|
| Airwallex | Payment processing | Billing info only |
| Email infrastructure providers | Outreach delivery | Outreach content & prospect emails |
| Analytics providers (Google) | Site usage analysis | Anonymized usage data |
| Cloud hosting (Supabase, Hetzner) | Data storage & processing | Encrypted application data |
We do not share data with any other third parties unless required by law.
4. Data Security
- All data transmitted via HTTPS/TLS encryption.
- Database encryption at rest.
- Access controls limited to authorized personnel only.
- Regular security reviews of our infrastructure.
5. Data Retention
- Active accounts: Data retained for the duration of your subscription.
- After cancellation: Data retained for 90 days, then permanently deleted.
- Payment records: Retained for 7 years as required by Singapore accounting regulations.
- You may request early deletion by contacting support@linkfly.site.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of data we hold about you.
- Correction: Update inaccurate information.
- Deletion: Request removal of your data (subject to legal retention requirements).
- Portability: Receive your data in a machine-readable format.
- Objection: Object to certain data processing activities.
To exercise any of these rights, email support@linkfly.site. We respond within 30 days.
7. International Data Transfers
Our servers are located in Singapore and Germany (Hetzner). If you are accessing our Service from outside these regions, your data may be transferred internationally. We ensure appropriate safeguards are in place for all transfers.
8. Children's Privacy
Our Service is designed for business use and is not intended for individuals under 18. We do not knowingly collect data from minors.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies independently.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or dashboard notification. The "Last updated" date at the top reflects the most recent revision.
11. Contact Us
For privacy-related questions or requests:
KYLY CST Pte Ltd
Email: support@linkfly.site
Singapore